Questions to Ask Yourself

As you consider the ways that you can implement training for crisis response, both before and during a crisis, here are five questions to get you started:

• Where can your staff find information about how to respond to a crisis?
  -> Hint: This should be in their handbook and also easily accessible in both digital and print formats.
• Who in your organization would be the best crisis preparedness point person?
  -> Hint: Consider who is highly organized and tends to think of all the ways that things could go wrong.
• What does your staff and volunteers need to know in order to present CSE in an online environment?
  -> Hint: Finding ways to present all of your content in both on-line and in-person formats even in non-crisis times would allow you to continue even if one of these methods suddenly became inaccessible due to a crisis.
• When can you integrate training on your crisis plans into your regular workflow?
  -> Hint: An annual training on this topic that is always on the calendar serves to keep it integrated.
• How can your organization provide up to date information on services when they are changing as a result of the crisis?
  -> Hint: Connect with organizations in your region as part of your preparedness training to exchange and integrate crisis plans so that you can work in tandem.